Here are the answers to some common questions.
What if I’ve lost my tickets?
If you purchased tickets through CBUS please contact them.
What is the ticket refund policy?
All sales are final. Ticket exchanges are only available to subscribers. Returned tickets qualify as a tax-deductible donation to Chamber Music Columbus but must be returned no later than the Friday prior to the concert. Call the CBUS at or return by mail.
Are student tickets available?
Yes. Student tickets are available for $8.00 through Tickets can also be purchased at the venue the night of a performance. Limit two per valid student ID. Student tickets are only for regular season performances; excluding select special events.
Are special group rates available?
Yes. Discounted rates vary on the performance and the size of the group. Please call information.
What is the Columbus Arts & Culture Fee?
For all subscriptions and tickets purchased on or after July 1, 2019, for events taking place in the City of Columbus, a 5% ticket fee will be applied. The Columbus Arts & Culture Fee will be applied to nonprofit arts, sports, and entertainment tickets and admissions in the City of Columbus. The Columbus Arts & Culture Fee helps make the arts available to all through funding free festivals and events, exemplary artists, arts organizations, and programs that educate and engage audiences throughout Greater Columbus.
Can I buy a gift certificate?
Yes. Gift Certificates are available for any amount and valid for two years from the purchase date. They can be redeemed for the best available seats at time of redemption at all performances. To purchase, please call CBUS at 614-469-0939
When should I arrive?
It’s best to arrive at least 30 minutes before the scheduled performance begins. This leaves time for parking, picking up tickets, visiting the restroom, and finding your seat. Latecomers who arrive after the concert begins will not be seated until the first appropriate pause in the program. Be sure to stay after the concert when we schedule Classical 101 FM conversation and Q&A with musicians and patrons.
What should I wear?
We do not have a dress code. Professional is common, but jeans and sneakers are also welcome. Be comfortable.
When should I applaud?
Our artists love your applause. It is customary to hold your applause until all movements are complete. For example, if you are listening to a work tht has four movements, it is appropriate to clap after the last movement. You can find how many movements each piece has in your program book. When in doubt, wait others in the audience to begin their applause.
How can I best prepare for a concert?
Information about the artists is available on our website many days prior to the program. The program notes in your program book given out at the concert, are an excellent way to get deeper enjoyment and understanding of the artists and music.
May I record a performance or take photos?
Please be advised that photographing, videotaping, or sound recording of any performance without prior authorization from ProMusica is strictly prohibited. To ensure that our patrons fully enjoy the concert, please silence your cell phones and/or other electronic devices before the concert begins. If there is a Prelude Concert, usually presented by one of our Youth groups, please enjoy their artistry with the same courtesies as you would the featured artists.